faq
Clients
Do you offer refunds?
Once your purchase is made we can not offer a refund.
The reason for this policy is because we offer full access to our
entire digital collection of photos and, as such, there is no way for
our products to be returned. On a rare occasion we will make exceptions
on a case by case basis.
Are there any restrictions on my use of the
Kachoozie.com photos that I download?
Yes. While Kachoozie.com offers great freedoms and a wide ranges of
uses, we do not allow the redistribution of our photos, or allow the
use of our photos within products that are mass distributed in any type
of archive format. Please be sure and read the terms of use prior to
purchasing images
Is account sharing allowed?
No, sharing an account is no different than distributing
our materials to others. Individual accounts must be purchased by your
friends and colleagues.
I bought a subscription, but it says I'm not
activated, what do I do?
On rare occasions our merchant processors may not send
the information of your transaction to our system, so your account may
not be automatically activated. Therefore, if you have made a purchase
of our yearly subscription and you are not able to access photos
Kachoozie.com using your details, send a support
request.
Feedback-Do you accept
feedback or other input?
Absolutely! Just drop us a line via our contact form.
Are all Images in the
database available for download on a subscription basis?
No due to a limitation in the store software only certain photographers
images are available , please be sure and contact us for a listing of
photographers images available for purchase.
Photographers
What format are the photos in?
All Kachoozie.com photos are in JPG format. Sorry we
cannot accept other formats like Tiff, GIF or any others.
Are they any
issues with odd file names?
YES! Please do not attempt to upload images with file names
that have spaces , or special charachters, like /@#$$^^W etc. If you
happen to do that , contact support and we will have to delete the
images and you will need to reformat them and upload them again. It is
best to stick with simple names like image.jpg or dsc009.jpg
Do you add photos on a regular basis?
Yes. We add images as they are submitted. Click on "Newest Photos" to
see the latest photos that we have posted.
Can I submit photos to sell?
You bet! Just sign up as a Photographer
I submitted an image and
need to change it-
No problem! Just drop us a note
via our contact form, with the image information and the information
that needs to be changed, and we will update the image(s)
I can't find a category for
my image?
Not a problem, please send us suggestions for categories via
our contact form.
Logos, Trademarks or
other protected items-
Pretty
simple any Logo or Trademark is protected and cannot be used , so
images with logos of companies, like 7up , Coca Cola, Disney , cannot
be used. We do not want to be sued so these will be rejected.
If
you do happen to find one that we missed in our database please let us
know immediately so we can remove it. If there is any doubt
in
our minds that an image contains protected works we will err to the
side of caution and reject the image.
Copyrights or complaints-
If
we find a photographer has used a copyright protected image that is not
their own, we will ask for proof of ownership, and if we determine that
indeed copyrights have been violated we will immediately delete that
photographers account and all images associated with it . Complaints -
we reserve the right to delete any images that may be considered
inappropriate or we have received complaints on. If you suspect a
copyright violoation please notify us immediately via our contact form.
Quality-
We
strive to add the highest quality images to our site, and reserve the
right to reject any image(s) that do not meet our quality standards.
Please do not submit images that are out of focus, or have other
quality issues, multiple uploads of this type can result in your
account being deleted.
Property
Releases-
What is a property release and why do I need it? Property
releases are similar to model releases but they apply to creative works
of inanimate nature, for example statues or other works of art. A real
life example of this , is I shoot an image of a statue , that someone
was commissioned and paid to do, or maybe they even did it for free.
Bottom line is the person who created that statue holds the rights to
that creative work, and many artisans do no want their work
photographed for profit. In this scenario you would need to obtain
permission from the original creator of the work. Please follow the
same procedure as outlined below. for the model releases to submit the
property release the only exception is email it to property release at
kachoozie.com
Model Releases-
Do I need a model
release?
The simple answer is yes, below is a generic one you can copy and paste
. Please feel free to alter it to add your studio name etc Please note
we must get the original release we are working on a process to upload
and attached the release to the image, however ; at this time that is
in development, and for the time being, please note in the model
release area during upload that an email has been sent. Please send
completed model releases to ( modelreleases at kachoozie.com
)
with information that indicates the file number that the release
applies to. Images submitted without this information at the time of
upload will be considered incomplete and unfortunately we will have to
reject them.
When
do I need a model release? - This one is pretty simple to answer , any
image that has a recognizable human face will need a model release.
This applies to clowns or other types of artistic images for example
images of a play where the actors have makeup. Even with makeup the
face is recognizable.
I have an image with people and do not have
a model release, what do I do? Well, there is always Photoshop, you can
"clone" them out.
Photographer/Filmmaker Information
Name
Address
Shoot Date _
Shoot Description/Reference _
Signature _
Date _
Witness
(NOTE: All persons signing and witnessing must be of legal age and
capacity in the area in which this Release is signed. A person cannot
witness their own release)
Name(print)
Signature
Date
Model Information:
Name (print) ___________________________
Address
City State/Province______
Country Zip/Postal Code_____
Phone
Email_________________________________
Date of Birth____________________________
Signature ______________________________
Date ______________________________
_
Parents (Guardians)
lf
person is a minor or lacks capacity in the jurisdiction of residence.)
Parent warrants and represents that Parent is the legal guardian of
Model, and has the full legal capacity to consent to the Shoot and to
execute this release OF ALL RIGHTS IN MODEL’S IMAGES.
Name (print) ___________________________
Address_______________________________
City State/Province______
Country Zip/Postal Code _____
Phone_________________________________
Email_________________________________
Signature _____________________________
Date _________________________________
Below
is the form I use for TFCD, I actually call it TFD, which is download,
since I offer a service that allows the model to download the images
from home. That saves me a ton of work, since I don’t have to deal with
burning a CD, then mailing it. One RAP star I shot, I sent him the CD,
then he lost it, I sent him another, it got broken in the mail, finally
he got the third one. What a pain, that is why I went to the download
service, it is well worth it! Please feel free to copy these forms and
use them in your own shoots.
TIME FOR (Download/Images) AGREEMENT
XXXXXX
(hereinafter referred to as “Photographer”Winking agrees to provide the
Model with image files containing certain photographs taken during the
modeling session.
The Model is authorized to use the images for
self promotion in the Model’s printed portfolio only. The Model is
prohibited from using the full resolution images in any other media or
print. On-Line usage, to be used for Model portfolio only. Under no
circumstance may any images be used for any commercial purpose.
From
each set photographed, 10 to 100 (The average being around 15) full
resolution images,containing the Photographer’s watermark identifying
the photographer or the Photographer’s company will be provided to the
Model. The images may be re-touched. Any necessary alterations to the
images will be performed solely at the Photographer’s discretion, And
By the Photographer Only. Raw untouched images will not be provided.
Unused/Rejected images will be deleted and not shared with the model.
The
Photographer agrees to provide the Model with the above mentioned
images via the Internet. A Link to a website will allow download all
the images provided for approx 2-3 weeks after the shoot. A CD will not
be provided by the Photographer. Images will be provided within 60 days
of shoot.
The Model agrees not to alter or change the images in
any way without express written consent of the photographer. All
changes or alterations to be made by the photographer NOT the Model, or
a third party
Both parties affirm that they are over the age of
majority and have the right to contract in their own names. Both
parties have read the above agreement, prior to its execution. Both
parties fully understand the contents thereof.
Photographer:
Signature: ___________________________________________ Date:
____________
Model:
Signature: ___________________________________________ Date:
____________
Feedback Program
Please note, our feedback program is on hold, we will not be doing any feedback until further notice. We
are looking for users to sign up and test our site, we will pay you
25.00 per 100 images accepted ( once accepted the images will be
available for resale,so you can profit from them as well).
We do require you sign up for our email list and provide us feedback on
the usability of the site.
Please
note- getting paid for this is contingent upon the upload,image
acceptance, feedback(signup for the feedback site will be sent and
there are forums there for feedback), and sign up for the newsletter.
The program is limited to a finite amount of users, so sign up soon for
consideration of the feedback program.
Please note, you can
sign up and upload images, however; if you are accepted into the
program, you will be notified via email, once accepted you must send us
confirmation that you want to participate, and follow the guidelines.
Not
everyone will be accepted into the program. We also reserve the right
to limit the numbers of images WE pay the photographer for, so in other
words this is not an income stream that the feedback participants will
be paid for indefinitely, photographers will still receive any
commission on images that are sold via our site.
To be
considered please sign up and create a profile on the site, and sign up
for the newsletter at the site, as folks that do not participate in the
feedback program, we will cancel their invitation and send out new
ones. Again, you can still sign up and upload images if you do not wish
to participate in the program.
KachOOzie.Com was formed in
2007. Our goal is to provide the best quality stock photos at a
reasonable price, for our customers, and at the same time provide a
decent commission structure to our photographers.
Background
The
Founder of the company is a professional photographer, and has been for
25 years, which means the Kachoozie Network will provide the highest
commissions of all the stock sites out there!
We have a unique
business plan that will allow greater sales for our photographers. This
means photographers wont have to spend hours submitting photos for very
little return
Customers By offering a very wide selection of not
only stock images, but many others aspects of graphic design, we have
made it easier for customers to purchase pre-made designs, for use in
their projects.
Designers Not only do we offer a complete range
of stock photography, but we have also created an area where designers
( Photoshop experts) can sell their designs.
What makes this
different from the other sites? There are a few sites that offer
designers the ability to sell their designs, but we have taken this one
step further to establish relationships with other companies that can
use the designs on their products, this creates a very high conversion
rate for the designers sales(and stock photographers for that matter).
Finally
by offering our services on a Business to Business platform, along with
an aggressive marketing program, we drive sales for our photographers,
as opposed to just leaving the traffic up to the search engines.
Kachoozie.Net-
What is the
difference between Kachoozie.Net and Kachoozie.Com?
Kachoozie.net is our location for creative professionals to network,
and to exchange ideas, images can be posted there, but are not
available for sale. Kachoozie.Com is our stock photo site and any
images uploaded are subject to approval, once approved they are
available for sale.
|
